Find out what your lender is doing about COVID-19
Here's a list of all major Canadian lenders, their contact info, and a link to their COVID-19 resource pages. Prefer to talk with me first? No problems, contact me anytime!
Bank of Montreal
1 (877) 225-5266
E-mail: through online banking
Scotia Bank
1 (800) 472-6842
Email: online banking
Royal Bank of Canada
1 (800) 769-2511
E-mail: (https://www.rbcroyalbank.com/customer-service/_assets-custom/includes/email-us-personal-banking.html)
Updates for clients: (https://www.rbc.com/covid-19/)
Updates for businesses: (https://www.rbc.com/covid-19/business.html)
CIBC
1 (800) 465-2422
E-mail: online banking
Updates: (https://www.cibc.com/en/personal-banking/advice-centre/covid-19/financial-assistance.html)
National Bank
1 (888) 835-6281
HSBC
1 (888) 310-4722
E-mail: online banking
Canadian Western
1 (866) 843-3917
E-mail: (https://www.cwbank.com/contact-us)
Updates: (https://www.cwbank.com/en/news)
Laurentian Bank
1 (800) 387-2018
E-mail: online banking
Updates: (https://www.laurentianbank.ca/en/covid.sn)
Coast Capital
1 (888) 517-7000
Desjardin
1 (800) 224-7737
Vancity
1 (888) 826-2489
E-mail: online banking
Equitable
1 (866) 407-0004
E-mail: customerservice@eqbank.ca
Updates: (https://www.equitablebank.ca/covid-19)
Street Capital
1 (877) 776-6888
(has been bought out by RFA Bank)
E-mail: support@streetcapital.ca
Updates: (https://www.rfa.ca/covid19)
First National
1 (888) 488-0794
E-mail: accounts@firstnational.ca
Home Trust
General: 1 (877) 903-2133
Mortgages: 1 (855) 270-3630
E-mail (at bottom of page): (https://www.hometrust.ca/contact/)
HomeEquity Bank
1 (866) 522-2447
Manulife
1 (877) 765-2265
E-mail: manulife_bank@manulife.ca
MCAP
1 (800) 265-2624
Tool to directly apply to defer mortgage payment: (https://www.mcap.com/residential-mortgages/customers/mymcap)
E-mail: (https://www.mcap.com/residential-mortgages/customers/customer-service/forms/contact-request)
Updates: (https://www.mcap.com/covid-19)
Peoples Group
1 (855) 683-2881
Simplii Financial
1 (888) 723-8881
E-mail: talktous@simplii.com
Tangerine
General: 1 (888) 826-4374
Mortgage: 1 (877) 464-5565
Online Chat: (https://www.tangerine.ca/app/#/accounts?action=openChat)
Updates: (https://www.tangerine.ca/en/notice)
Coastal Community
1 (888) 741-1010
E-mail: service@cccu.ca
CMLS Financial
1 (888) 995.2657
E-mail: service@cmls.ca
Updates: (https://www.cmls.ca/covid-19-response)
Motusbank
1 (833) 696-6887
ATB
1 (800) 332-8383
Bridgewater
1 (866) 243-4301
E-mail: (https://bridgewaterbank.ca/contact/)
Updates: (https://bridgewaterbank.ca/covid-19/)
Canadiana
1 (877) 315-1633
E-mail: CFCmortgagesupport@canadianafinancial.com%20
Merix
1 (877) 637-7881
Online contact form: https://www.merixfinancial.com/contact/
E-mail: cap@paradigmquest.com
Paradigm
1 (855) 288-4855
E-mail: customerservice@paradigmquest.com
Chinook Financial
Contact: (https://www.connectfirstcu.com/contact)
Updates: (https://www.connectfirstcu.com/COVID-19)
Connect First Credit Union
Connect: (https://www.connectfirstcu.com/contact)
Updates: (https://www.connectfirstcu.com/COVID-19)
First Calgary Financial
Contact: (https://www.connectfirstcu.com/contact)
Updates: (https://www.connectfirstcu.com/COVID-19)
Legacy Financial
Contact: (https://www.connectfirstcu.com/contact)
Updates: (https://www.connectfirstcu.com/COVID-19)
Mountain View Financial
Contact: (https://www.connectfirstcu.com/contact)
Updates: (https://www.connectfirstcu.com/COVID-19)
ICICI
General: 1 (888) 424-2422
Mortgages: 1 (866) 726-0825
E-mail: Customer.care@icicibank.com
Lendwise
1 (877) 637-7881
Online contact form: https://www.merixfinancial.com/contact/
E-mail: cap@paradigmquest.com
Marathon Mortgage Corp
1 (855) 503-6060
E-mail: info@marathonmortgage.ca
CWB Optimum Mortgage
1 (866) 441-3775
E-mail: Customer.Service@cwbank.com
Radius Financial
1 (877) 369-6398
E-mail: info@radiusfinancial.ca
Servus Credit Union
1 (877) 378-8728
E-mail (bottom of page): (https://www.servus.ca/about/contact-us)
Affinity Credit Union
1 (866) 863-6237
E-mail: questions@affinitycu.ca
Updates: (https://www.affinitycu.ca/meet-affinity/news)
Conexus Credit Union
1 (800) 667-7477
TCU Financial Group
-Toll Free 1 (877) 828-4343 (outside of Saskatoon/Regina, with in Canada/USA)
-Saskatoon (306) 651-6500
-Regina (306) 546-7800
E-mail: tcu@tcu.sk.ca
